For a company to grow, it first must understand the components that actually drive the growth of its value.

Once a KPI target has been set, dive into the characteristics of the users to understand the perfect client profile.

To sustain growth, measure the actions that correspond to user retention and focus on them going forward.

To be clear, I’m not talking about “simplified” agreements with fewer words, better headings, and cleaner fonts. I’m talking about a contract that a high schooler could understand with zero context or explanation. As Robert Eagleson, a scholar on the topic, has put it: Plain language “lets the message come through with the greatest of ease.”

20 years ago corporate social responsibility (CSR) might have been considered a "feel good" duty for most businesses. Today, it is increasingly a necessary part of each corporation's shareholder value proposition. With this statement, the world's largest investment fund makes the path forward more clear.

This article from John Cutler puts "meat on the bones" of the discussion of what it takes to move your organization into the lean and agile zone. I particularly like the first point, "be prepared to focus and do less at once" as it flies in the face of a common misconception, that multitasking is the way to go.